Stan Shetler, Craftsman


Give Us A Call:
574-536-0491

Email Us:
info@swartzendruber.com

Visit Us:
Swartzendruber
Furniture Creations
17229 C.R. 18
Goshen, Indiana

Showroom by appointment only.

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SFC > The SFC Craft > Frequently Asked Questions

  1. What woods and finishes are available?
  2. Can you match the wood and finish on a piece I already have?
  3. Can I change the dimensions on one of your pieces to fit my space?
  4. Can I choose my fabric or leather?
  5. Can I choose leaded glass colors and patterns to fit my room?
  6. How do you deliver or ship the furniture?
  7. What does shipping cost?
  8. Where can I see your furniture first hand?
  9. Where is Goshen, Indiana?
  10. What does the piece I am interested in cost?
  11. How long does it take to produce a piece of furniture?
  12. What are your payment terms?
  13. How do I place an order?
  14. What if I want to order but I don’t know what finish or fabric I want?
  15. Do you offer a warranty?
  16. Who are some of your well known clients or commissions?


1) What woods and finishes are available?

The majority of our Prairie and Arts & Crafts furniture is done in two wood species, cherry and quartersawn white oak. Upon placing your order, we will supply you with a variety of stain samples. To learn more, go to our woods and finishes page. We also create pieces in maple, walnut, mahogany and red oak.

2) Can you match the wood and finish on a piece I already have?

No problem. Send us a sample shelf or drawer. We will verify the wood species, then send you a matching sample for your approval. If you have a really unique finish, or want a perfect match, we can also create a custom stain match. Custom finish matches start at $60.00

3) Can I change the dimensions on one of your pieces to fit my space?

Since each one of our pieces is built to order, one at a time, it is relatively easy and inexpensive to change dimensions. (We do not automatically charge 50 - 100% more like many manufacturers!) There is a small design charge, and beyond that you only pay for the actual difference in labor and materials to make the change. If you need to fit an unusual space, let us know your requirements and we will work with you to meet them!

4) Can I choose my fabric or leather?

Certainly. All of our seating pieces include your choice of a variety of grade 1 fabrics. We use fabrics and leathers by Robert Allen, reproduction Frank Lloyd Wright fabrics (these are very popular!), Schumacher and Beacon Hill. If you wish to supply your own fabric there is no extra charge - just let us know and we can tell how how much you will need.

5) Can I choose leaded glass colors and patterns to fit my room?

Any of our glass patterns can be adapted to fit any of our bookcases or hutches. The designs include suggested color combinations, but if you wish to substitute other colors from our standard glass line you can.

6) How do you ship the furniture to me?

We usually deliver in our own truck in Indiana, the western half of Ohio, eastern Illinois and southern Michigan. For other areas we ship our furniture via blanket wrapped furniture specialist. They will bring the furniture right into your home. No uncrating or assembly is usually required. We have been very pleased with the results - our customers have appreciated the service.

7) What does shipping cost?

Call us and we’d be happy to give you a quotation.

8) Where can I see your furniture first hand?

Our showroom by appointment only. Please call us at 574-536-0491 to schedule your appointment.

9) Where is Goshen, Indiana?

Goshen is 30 minutes east of South Bend, Indiana, 45 minutes from Notre Dame University, 10 south of Interstate 80 at the Bristol exit (State Road 15), 2 hours from downtown Chicago, 3 hours from Indianapolis and less than 4 hours from Detroit.

10) What does the piece I am interested in cost?

We design and build all of our pieces in house to your specifications. If you want to price an item, discuss the various options available, change something about a piece, or if you want a quote on custom work, please call us at 574-536-0491 or e-mail us. With decades of experience, our staff is intimately familiar with the details and construction of each piece.

11) How long does it take to produce a piece of furniture?

Our lead times vary with the piece and the time of year, generally running between 8-16 weeks. That amount of time is required because every piece we make is hand built to order by one craftsmen, one piece at a time. Good things come to those who wait!

12) What are your payment terms?

We require 50% down and the remainder when the piece is complete. We accept personal checks, Visa, Mastercard, Discover and American Express. Your piece will be scheduled when we receive your down payment.

13) How do I place an order?

Give us a call at 574-536-0491 and talk to someone in our Design and Sales Office. We will walk you through the various options that are available. If you know the catalog numbers of the pieces you like and have a credit card number, you can place your order over the phone. With every order we will send you a written proposal which includes specifications for each piece, an itemized list of options you chose and details of any modifications to the standard design. You will also receive a written confirmation letter and an invoice showing your payment.

14) What if I’m ready to place an order but I don’t know what finish or fabric I want?

We generally do not need to know your finish and fabric for 3-4 weeks after you place an order. Most of our customers make their selection during that time. If you have special requirements let us know.

15) Is the furniture covered by a warranty?

All our furniture carries a 5 year warranty against defects in materials or workmanship.

16) Who are some of your well known clients or commissions?

Our most fun ‘famous’ commission was building a display case for the original letter sweater of George Gipp (the guy who inspired Knute Rockne’s ‘Win One for the Gipper’ line). The case was given to president Ronald Reagan at the White House, and appeared on the cover of USA Today. We got the job on a Saturday morning and the case was on the plane to Washington on Tuesday. The finish had not had time to cure, so they had to buy a ticket for it to ride on a seat on the way out!

We have had thousands of clients over the last 30 years, and the bulk of our work is commissions for private homes or private individuals like yourself. However, we have done work for Allied Corporation’s corporate headquarters, Whirlpool Financial Corp., Notre Dame University, The Basilica at Notre Dame, St. Mary’s College, Bayer Corp., Miles Laboratories, etc. Our company has been featured in the Chicago Tribune, the South Bend Tribune, Heritage Country magazine, and Custom Woodworking Business magazine, among others.

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